Terms and conditions


Terms and Conditions

from www.auto-protect-shop.de
 

1. Product selection
The customer has the option to select on the website of Auto-Protect-Shop.de and order products.

Before sending the order Auto-Protect-Shop allows customers to review the order on its accuracy, especially on price and quantity, and to correct it if necessary.
 

2. Cancellation
Withdrawal

(Applies only for consumers in terms of § 13 BGB)

You can choose your contract within 30 days revoked (for example, letter, fax, e-mail) or by returning the goods without giving reasons in writing. The period begins with receipt of the goods and these instructions. To safeguard the withdrawal period is sufficient to send the revocation or the goods. The revocation must be sent to:


Auto-Protect-Shop

Managing Director: Alexandra Ernstberger
Loisachweg 7
82538 Gelting-Geretsried
germany

Phone: +49 (0)8171-9991614
Email: info@auto-protect-shop.de

 

consequences of Withdrawal
In case of an effective cancellation the mutually received benefits returned and possibly be surrendered. Can you tell us the goods received in whole or in part, or return them in a deteriorated condition, you must us so far possibly value compensation. With the surrender of things this does not apply if the deterioration is exclusively due to their inspection - is due - as would you have done in a retail store.

Incidentally, you can avoid having to pay compensation by not treating the goods as an owner in use and omitting everything, which impairs their value.

All products included in the delivery are to be returned. You have to bear the cost of returning.

The right of withdrawal does not apply to supplies of goods which are manufactured according to customer specifications or clearly tailored to personal needs.

End of revocation
 

3. Prices, shipping costs

In the prices VAT is included.

For collection, we will inform you by email about the availability of the goods and the pick-up options. In this case, no shipping costs will be charged.
 
 
Shipping within Germany
 
We ship within Germany free shipping from an order value of 39,00€.
For orders less than 39,00€ the shipping costs are 3,99€.
 
 
Shipping abroad
 
1. EU countries (Belgium, Bulgaria, Denmark (except Faroe Islands), Greenland, Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except overseas territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (except northern part))
 
The shipping cost is € 14.99€. From a gross order value of 120,00€ we ship free shipping.
 
 
2. Switzerland
For shipment to Switzerland we charge 29,99€ per order. From a gross order value of 150,00€ we ship free shipping.
 
 
 
3. Great Britain (except Channel Islands)
For shipment to Great Britain (except Channel Islands) we charge 14,99€ per order. From a gross order value of 120,00€ we ship free shipping.
 
 
 
4. Israel
For shipment to Israel we charge 19,99€ per order. From a gross order value of 150,00€ we ship free shipping.
Please note that the shipping requires 16-22 business days according to DHL!
 
If the delivery takes place from non-EU countries, additional duties, taxes and fees may be paid by the customer, not the seller, but the there zustänigen customs and tax authorities. The customer is advised to check the details before ordering at the customs and tax authorities. For a subsequent self-export, a subsequent recovery of VAT is not possible!
 
5. United States of America
For shipment to the USA we charge 29,99€ per order. From a gross order value of 150,00€ we ship free shipping.
Please note that the shipping requires 10-12 business days according to DHL!
 
If the delivery takes place from non-EU countries, additional duties, taxes and fees may be paid by the customer, not the seller, but the there zustänigen customs and tax authorities. The customer is advised to check the details before ordering at the customs and tax authorities. For a subsequent self-export, a subsequent recovery of VAT is not possible!
 
6. Norway
For shipment to Norway we charge 19,99€ per order. From a gross order value of 150,00€ we ship free shipping.
Please note that the shipping requires 7-8 business days according to DHL!
 
If the delivery takes place from non-EU countries, additional duties, taxes and fees may be paid by the customer, not the seller, but the there zustänigen customs and tax authorities. The customer is advised to check the details before ordering at the customs and tax authorities. For a subsequent self-export, a subsequent recovery of VAT is not possible!
 
7. United Arab Emirates
For shipment to the UAE we charge 34,99€ per order. From a gross order value of 180,00€ we ship free shipping.
Please note that the shipping requires 8-12 business days according to DHL!
 
If the delivery takes place from non-EU countries, additional duties, taxes and fees may be paid by the customer, not the seller, but the there zustänigen customs and tax authorities. The customer is advised to check the details before ordering at the customs and tax authorities. For a subsequent self-export, a subsequent recovery of VAT is not possible!
 
8. South America
For shipment to Brazil and Argentinia we charge 39,99€ per order. From a gross order value of 180,00€ we ship free shipping.
Please note that the shipping requires 10-14 business days to Argentinia and 16-20 business days to Brazil according to DHL!
 
If the delivery takes place from non-EU countries, additional duties, taxes and fees may be paid by the customer, not the seller, but the there zustänigen customs and tax authorities. The customer is advised to check the details before ordering at the customs and tax authorities. For a subsequent self-export, a subsequent recovery of VAT is not possible!

 

4. Delivery

The delivery of the goods is kept informed by the German Post AG. Bulky goods are delivered by freight. As far as in the item description of any other period, the supply of goods in Germany usually takes place within 1-3 business days, for foreign deliveries usually within 3 - 7 business days. When paying in advance the delivery period begins after receipt of payment.
Note that on Sundays and public holidays no notification is made.

 

5. payment

For deliveries within Germany you have the following payment options:
- Advance payment
- Payment by PayPal
- Payment via transfer
- Amazon Pay

For deliveries abroad, you have the following payment options:
- Advance payment
- Payment by PayPal
- Payment via transfer
- Amazon Pay

For reversals, as by providing incorrect account number or if your account is not covered, a fee of 5.00€ will be charged.

If you have questions, you can find our contact information in Contacts.


6. warranty

The statutory rights to guarantee.


7. Privacy Policy

Our privacy practices are in accordance with the Federal Data Protection Act (Act) and the Teleservices Data Protection Act (TDDSG).


8. Retention of title

Until full payment the goods remain our property.


9. Provider identification:

Auto-Protect-Shop

Managing Director: Alexandra Ernstberger
Loisachweg 7
82538 Gelting-Geretsried
germany

 

Phone: +49 (0)8171-9991614
Email: info@auto-protect.de

 

VAT-IdNr.: DE319592488